Grand Residences Riviera Cancun, All Inclusive, Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Blvd. El Cid, Unidad 28 Lote 1, Puerto Morelos, Mx, Puerto Morelos, Mexico

“Nestled in a serene area, the hotel offers a peaceful retreat just a short drive from the vibrant charm of Playa Del Carmen.”view full review

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“A wonderful resort with exceptional attention to detail!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 16:00-23:59

until 11 am

Amenities

Private parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

A buffet breakfast is served at affordable prices.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are not allowed.

Number of floors:5

Number of rooms:144

Former name

grand residences all inclusive

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

640 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

Check Prices

Beachfront Junior Suite

Max:

2 persons

605 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Junior Suite

Max:

2 persons

605 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Puerto Morelos 2.0 mi

Airports

Cancun (CUN) 18.4 mi

Aeropuerto de Playa del Carmen (PCM) 24.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Master Suite

Our Master Suite was incredibly spacious, making it perfect for our family of four. The cleanliness and nice decor truly made us feel at home. I loved coming back to such a relaxing room after our daily adventures.

James123. USA, 2024-05-10Read full review on

Delicious Culinary Experience

The dining experience at the resort was great! The variety and quality of the food were impressive, and each meal was better than the last. I especially enjoyed the theme nights, which added an exciting twist to our dining options.

JosephW. Canada, 2024-07-15Read full review on

Wonderful Kids Club

My kids had an amazing time at the kids club! The staff there, particularly Ivonne and Melissa, were so engaging and caring. They planned activities like beach volleyball and crafts, making it the highlight of our children's vacation.

WarrenK. UK, 2024-09-30Read full review on

Relaxing Poolside Experience

The pool was a true oasis! It was always clean and not overcrowded, allowing us to truly unwind and enjoy our time. I appreciated the tranquil atmosphere, which made it easy to relax with a good book while the kids swam.

Luther89. Australia, 2024-11-05Read full review on

What’s included

General

No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Private beach
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Tennis court
Golf course
Table tennis
Yoga class
Sports trainer

Guest Parking

Cookware/ Kitchen utensils

Services

Free airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Solarium
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Washing machine
Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Blvd. El Cid, Unidad 28 Lote 1, Puerto Morelos, Mx, Puerto Morelos, Mexico

Map view

Blvd. El Cid, Unidad 28 Lote 1, Puerto Morelos, Mx, Puerto Morelos, Mexico

City landmarks

Parks

Dr. Alfredo Barrera Marin Botanical Garden

1.3 mi

Beach

National Reef Park of Puerto Morelos

2.0 mi

Sanctuary of Hope

1.2 mi

Puerto Morelos

Faro Inclinado

2.0 mi

Puerto Morelos Lighthouse

2.0 mi

Ruta de los Cenotes

Cenote La Noria

2.0 mi

Av Rojo Gómez s/n

Artisans Market

1.8 mi

Church

Parroquia San Jose Obrero

1.9 mi

Public Building

Palacio Municipal de Puerto Morelos

1.9 mi

San Jose Catholic Parish

1.9 mi

morales

Puerto Morales Botanical Gardens

2.0 mi

nuestra senora de Guadalupe

1.9 mi

Puerto Morelos Town Square

2.0 mi

Letters of Puerto Morelos

2.0 mi

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

2.0 mi

Puerto Morelos Reef

2.0 mi

Lighthouse

Leaning Lighthouse

2.0 mi

Av. Javier Rojo Gomez Lote 3

Catholic Church

2.2 mi

Ruedo de toros

2.0 mi

Diveshop Diverspoint

2.0 mi

La Ventana al Mar

2.0 mi

Puerto Morelos

club de playa

2.1 mi

Beach

Club de playa Villas La Playa

2.1 mi

Puerto Morelos

Day & Night Beach Club

2.2 mi

Mercado Municipal

2.1 mi

Ojo de Agua Beach

2.2 mi

Store

Playa Publica puerto morelos

2.2 mi

Parks

Arrecife De Coral

2.2 mi

Carretera Tulum-Cancún

Santuario de la Esperanza

2.5 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

Clean and comfortable rooms

Friendly and accommodating staff

Reservation mishaps

Limited dining options

8.4/10

Great

Rooms

9.2

Location

9.0

Service

8.8

Dining

7.8

Molly

United Kingdom, January 2025

8.4/10

This resort is an absolute gem for a relaxed and pampered vacation. The smaller size made it feel cozy and intimate, perfect for families. The rooms were spacious and well-appointed, but I did find the dining options to be somewhat inconsistent in quality. While the service was mostly excellent, there were a couple of hiccups that left us feeling a bit unaccommodated.

Rooms

10.0

The rooms were luxurious and spacious, featuring a private plunge pool and hot tub, which provided a beautiful ocean view. They were impeccably clean and comfortable, making our stay very enjoyable.

Service

8.0

Service was largely excellent, with attentive staff at the pool and an exceptional kids' club team. However, the concierge could have been more helpful with bookings. Overall, a rating of 8 feels appropriate given the few areas that could be improved.

Location

9.0

The resort is perfectly situated next to the beach, allowing for stunning views and easy access to the ocean. It felt secluded yet conveniently close to local attractions.

Dining

7.0

Dining experiences varied; some meals were incredible, while others, particularly during themed nights, fell a bit flat flavor-wise. Breakfast was great, but I'd hoped for more consistency across the board.

Facilities

8.0

The facilities are fantastic, with a clean beach area and two pools that cater to different needs. It was great for families, and the beach chairs were easy to reserve, though the umbrellas could use some updating.

Sebastian

United Kingdom, October 2024

8.0/10

Our stay at the resort was a mix of fantastic highlights and a few letdowns. The beach was absolutely gorgeous and the staff really made us feel special with their service. However, we faced issues regarding our room view and dining options as the choices were quite limited. Overall, it’s a lovely quiet place but not ideal for everyone.

Rooms

8.0

The rooms were spacious and well-maintained, providing a comfortable experience throughout our stay.

Service

9.0

The service was outstanding with friendly staff always ready to help and ensure we had a great time.

Location

10.0

The location was perfect, set on a stunning beach with beautiful aquamarine waters, making it a peaceful retreat.

Dining

6.0

Dining options were a bit limited, especially for lunches, but the breakfast was very nice.

Facilities

7.0

Facilities were good, but the beach chairs were prioritized for timeshare members, which might not suit everyone.

Jessica

United Kingdom, October 2024

9.6/10

This all-inclusive resort offers a truly exceptional experience with outstanding service and incredible dining options. The peaceful atmosphere is perfect for relaxation, and the staff genuinely makes you feel at home. However, there are only two restaurants, and I hope any potential management changes won't affect the quality we've come to appreciate.

Rooms

10.0

The rooms are spacious, tastefully decorated, and offer a stunning beach view. The private balcony is particularly amazing for lounging and enjoying the scenery.

Service

10.0

The service is exemplary, with staff members providing personal care and attention that makes you feel cherished. They truly stand out, going above and beyond to ensure an unforgettable experience.

Location

9.0

The resort is ideally located in a tranquil area, providing a sense of seclusion while being just a short distance from the shops and local attractions in Puerto Morelos.

Dining

10.0

Dining here is a delight, especially with themed nights that keep the menu fresh and exciting. The breakfast buffet is a standout, and we thoroughly enjoyed the Seafood Night.

Facilities

9.0

The amenities at the resort are top-notch, with well-maintained pools and a serene beach area that invites relaxation.

Amelia

United Kingdom, September 2024

7.6/10

Our stay at the resort was a mix of highs and lows. While the family-friendly atmosphere and well-maintained grounds provided a comfortable escape, we faced significant challenges with room reservations and dining options. The staff was friendly and accommodating, but inconsistencies in service and restaurant availability were disappointing. Overall, the resort has potential, yet it was marred by a few major issues during our visit.

Rooms

9.0

The rooms were spotless and welcoming, equipped with thoughtful touches like a bottle of tequila and fresh fruit. They were also conveniently located near various amenities.

Service

7.0

Service was professional with an edge of kindness, making us feel valued. However, there were times when communication could have been better.

Location

8.0

The location was great, with easy access to the pool and beach areas, but the layout sometimes felt forced with timeshare sales people in the way.

Dining

6.0

The dining experience was inconsistent; while some meals were delicious, we struggled to find the menu items we remembered from previous visits, and reservation issues arose.

Facilities

8.0

Facilities were well-kept and offered plenty of enjoyable activities, but some amenities and dining options weren't accessible during our stay.

Clean and comfortable rooms

Reservation mishaps

Reese

United Kingdom, September 2024

9.0/10

The hotel boasts stunning views and exceptional staff, making for a pleasant stay. The beach is beautiful and well-kept, perfect for relaxation. However, the limited dining options and subdued atmosphere might not suit everyone, especially those looking for more activities or entertainment during their vacation.

Rooms

9.0

I was pleasantly surprised by how spacious and nicely appointed the rooms were. It felt luxurious with fresh flowers, complimentary tequila, and snacks, plus a full kitchen and a large hot tub.

Service

10.0

Service was top-notch! Staff members were extremely friendly and attentive, going out of their way to ensure a pleasant experience.

Location

9.0

The resort is situated right on a gorgeous beach with clear waters, offering a perfect setting for relaxation. It's away from the hustle, making it feel like a private paradise.

Dining

10.0

Dining at the hotel was a highlight for me. El Faro restaurant served delicious dishes with beautiful presentations, surpassing my expectations for resort dining.

Facilities

7.0

The facilities were impressive, particularly the pool area surrounded by clean sand. However, the lack of other entertainment options during the evening left me craving more excitement.